Privacy Policy

Last updated: October 2025

Welcome to Sora, a video generation web application ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using Sora, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following information from users:

  • Email address and password for account creation and authentication.
  • Profile picture to personalize your account.
  • Content uploads (such as video inputs or assets you generate through the app).

We do not knowingly collect personal information from children under 13.


2. How We Use Your Information

We use your information to:

  • Operate and maintain your account.
  • Generate and deliver AI-produced videos.
  • Process payments and manage subscriptions.
  • Improve our service performance and security.

3. Third-Party Services

We integrate with the following third-party providers:

  • Stripe – payment processing.
  • OpenAI API – AI-based video generation.
  • Supabase – authentication, database, and storage.
  • Cloudflare – security, CDN, and performance optimization.

These third parties may have access to limited user data only as necessary to perform their services under strict confidentiality obligations.


4. Data Retention and Deletion

We retain your personal data for as long as you maintain an active subscription.

You may unsubscribe and delete your account at any time, which permanently removes your data from our systems.


5. Data Security

We protect your information using industry-standard safeguards including:

  • TLS/HTTPS encryption for all network communications.
  • Encrypted databases for stored data.
  • Access controls to restrict data handling to authorized personnel only.

While we take every precaution, no system is entirely immune to unauthorized access.


6. Your Rights

You may:

  • Request deletion of your data.
  • Update or correct your personal information.
  • Contact us for any privacy-related inquiries.

To exercise these rights, email us at sorabuild01@gmail.com.


7. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or an in-app notice.


8. Contact

For privacy questions or concerns, please contact:

📧 sorabuild01@gmail.com